Infrastructure for cycling, sports & recreation

Call  01380 840 819

General Policies

H-B DESIGNS PRIVACY POLICY:

H-B DESIGNS is sensitive to privacy issues on the Internet. We believe that it is important you know how we treat the information about you that we receive via the Site.

In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers capture, but do not collect, the IP addresses, domain names and network identifiers of our users. This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. H-B DESIGNS uses this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, home or other physical address, telephone number and other similar information are known only when voluntarily provided by a visitor for registration of product purchase, down loading technical product drawing data, down loading written technical product data, offers or other participation of visitors in any available online interactive activities.

Unless otherwise disclosed during the collection, personally identifiable information that may be collected in connection with visitors to this Site is retained by H-B DESIGNS. H-B DESIGNS do not sell, transfer or otherwise disclose this personally identifiable information outside the company, except where disclosure is required by law.

We may use the personal information you provide for any of the following purposes: To contact product owners (1) in response to product recall, (2) to understand the use of our Site and make improvements; (3) to fulfil prizes; (4) to respond to specific requests from visitors; (5) to obtain parental consent from visitors under 18 years of age, where necessary; (6) to provide any necessary notices to our visitors or their parent or guardians, where necessary; (6) to protect the security or integrity of our Site when necessary; (8) to send you notices and solicitations regarding Site and our business; and (7) in general to promote and market our products to you. These solicitations may take the form of mailings via the Royal Mail or other couriers, telephone calls, e-mail solicitations and other methods of contact. If you do not want to receive these solicitations from us using your personally identifiable information, you may specify this during registration, or you may notify us by contacting H-B DESIGNS, The Big Barn 14 Greengate Rd., Wedhampton, Devizes, Wiltshire, SN10 3QB.

It is our policy that visitors to our Site who are under the age of 18 should not post on or provide information to our Site without the consent of their parents. You should supervise the online activities of your children, and consider the use of parental control tools available from online services and software providers that help provide a child-friendly Internet environment.

This Site has security measures in place to protect against the loss, misuse and alteration of the information under our control. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.

This Site may contain links to other sites of third parties. We are not responsible for the content of those websites or the privacy practices of those other sites or sites that they, in turn, may link to.

We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our Site to review the current policy. If you do not agree with the policy, you should cease use of the Site immediately.

H-B DESIGNS LIMITED WARRANTY:

The specific warranty covering your H-B DESIGNS product is governed by the law of the state or country in which it was purchased, and applies only to H-B DESIGNS product directly purchased from H-B DESIGNS Limited.

Cycle parking and pedestrian products: are warranted by H-B DESIGNS, The Big Barn 14 Greengate Rd., Wedhampton, Devizes, Wiltshire, SN10 3QB against manufacturing defects in materials and/or workmanship for a period of four (4) years from the date of original retail purchase.

COMPONENTS: All other components, including, panel fixtures and finishes (paint and decorative finishes) are warranted against manufacturing defects in materials and/or workmanship for a period of one year from the date of original retail purchase.

TERMS OF LIMITED WARRANTY:

This limited warranty is not meant to suggest or imply that the cycle parking and pedestrian products cannot be broken or will last forever. It does mean that the cycle parking and pedestrian products are covered subject to the terms of the limited warranty.

This limited warranty applies only to the original owner of a H-B DESIGNS cycle parking and/or pedestrian product and is not transferable to subsequent owners.

For any warranty claim to be considered, the cycle parking and/or pedestrian product must be brought to the attention of H-B DESIGNS in writing accompanied with photographs where possible and the original, dated purchase order. This information should be sent via Royal Mail post as a recorded delivery to H-B DESIGNS, The Big Barn 14 Greengate Rd., Wedhampton, Devizes, Wiltshire, SN10 3QB.

This limited warranty is void if the H-B DESIGNS cycle parking and/or pedestrian product is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use.

This limited warranty applies only to H-B DESIGNS cycle parking and/or pedestrian product purchased fully assembled and adjusted condition installed by an Authorized H-B DESIGNS installer.

Damage resulting from normal wear and tear, including the results of fatigue, is not covered. Fatigue damage is a symptom of the product being worn out through normal use. It is one kind of normal wear and tear, and it is the owner’s responsibility to ‘condition inspect’ the cycle parking and/or pedestrian product purchased.

Damage resulting from improper assembly or maintenance, or from installation of parts and accessories (by persons other than that of an Authorized installer) not compatible with the H-B DESIGNS cycle parking and/or pedestrian product, is not covered.

All labour charges for warranty service are the responsibility of the cycle parking and/or pedestrian systems owner.

During the duration of this limited warranty, H-B DESIGNS will either repair any defective part or component, or, at our option, replace any defective part or component with the same or most nearly comparable model or component then available. THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.

THIS IS THE ONLY WARRANTY MADE BY H-B DESIGNS ON ITS PARTS AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.

Please refer to the documents included with your cycle parking and/or pedestrian system/s for possible further restrictions.

This Limited Warranty gives the consumer specific legal rights. The consumer may also have other legal rights which vary from state to state or country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.

INTERNET TERMS & SALES POLICY

TERMS OF SERVICE FOR WEB MATERIAL: Ownership and Restrictions on Use of Web Site Materials: The entire content of this web site, including but not limited to text, graphics and/or code, is owned by or licensed to H-B DESIGNS Limited. H-B DESIGNS Limited reserves the right to make changes to web site content at any time without notice, including with respect to our products, specifications, models and colours. You may download, view, and print text and graphics from this site, if such content is only used for informational, non-commercial purposes, and is not changed or modified in any way. Unless expressly provided herein, you may not download, use, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any information or content from this site in whole or in part without the prior written permission of H-B DESIGNS Limited.

Ownership and Restrictions re Trademarks and Copyrights: None of these marks, names or logos may be used without the prior written permission of H-B DESIGNS Limited. Other trademarks, service marks, logos and trade names on this site are either Our trademarks or trademarks of a third party licensor, racing team sponsor or other provider. None of these marks, names or logos may be used without the prior written permission of their owner.

INTERNET PRICING POLICY

H-B DESIGNS Limited sells products in countries around the world, all with different currencies, duties and taxes please contact us for adjusted and correct pricing.